Frequently Asked Questions

Orders are printed to order — expect dispatch within 3–5 business days, then 5–10 days for delivery to the UK, EU, and US. Most UK orders arrive within 7–10 working days from order.

Yes — delivery is included in the price for the UK, EU, and US. International delivery to other countries may incur a shipping charge shown at checkout.

Orders are printed and shipped from our production partner Printful’s nearest fulfilment centre — typically the UK or EU for UK customers, and the USA for US customers, to keep delivery times short.

Yes — included in the price. We also ship to most other countries; rates are calculated at checkout based on weight and destination.

Once your order ships you’ll receive an email with the tracking number and a link to the carrier. You can also visit the order page at any time using the link in your order confirmation email.

Because every item is printed to order specifically for you, we cannot accept returns for change of mind. Please use the size guide and product images carefully before ordering.

Contact us at orders@inksmithery.com within 30 days of receiving your order. We’ll arrange a replacement or refund. A photo of the issue helps us resolve it quickly.

Sizing errors aren’t covered by our returns policy because we can’t resell a printed item. Please double-check the size guide on each product page before ordering. If you’re between sizes, our t-shirts are unisex retail fit and most customers find true-to-size works well.

Approved refunds are issued back to your original payment method within 5–10 business days, depending on your bank.

Our t-shirts are Bella+Canvas 3001 unisex retail fit, pre-shrunk. Sizes range from S to 2XL. The fit is true-to-size for unisex sizing — if you usually wear a Medium in unisex t-shirts, order Medium. The chest measurements (in inches) are: S 36–38, M 38–40, L 40–42, XL 42–44, 2XL 44–46.

Our blankets come in two sizes: 127×152 cm (50×60") is generous for one person on a sofa or as a bed accent. 152×203 cm (60×80") covers two people on a sofa, or fits a single bed comfortably with overhang.

41×41 cm (16×16") is about the size of a vinyl record sleeve — a great accent size for a desk wall, bedside, or part of a gallery wall. Posters come in four square sizes from 25×25 cm to 41×41 cm. Canvas prints come in 30×30, 41×41 and 51×51 cm.

Yes — every design is hand-positioned by us for each product type. Square designs are positioned to keep the focal points centred on rectangular products like blankets and t-shirts.

Bella+Canvas 3001 unisex t-shirts, made from 52% ring-spun combed cotton and 48% polyester. Weight is 142 g/m² — light to mid-weight, soft, and pre-shrunk.

Yes — very. The 100% polyester fleece front holds heat well, and the soft sherpa lining adds an extra layer of insulation. They’re plush, double-sided (printed front, white sherpa back), and ideal for sofa snuggles and chilly evenings.

Yes to both. The white ceramic mugs are AAA-grade, glossy, and printed all the way around. We recommend hand-washing for longest-lasting print, but they’ll handle the dishwasher and microwave just fine.

Enhanced matte art paper at 189 g/m² with archival inks — a smooth, non-glossy finish that suits geometric and retro designs and resists glare under indoor lighting.

Gallery-wrapped 340 g/m² matte canvas stretched over 1.25" solid pine bars, with hardware included for hanging straight out of the box. Sides are wrapped, so you don’t need a frame.

Two sizes: 325 ml (11 oz) — the standard cuppa — and 440 ml (15 oz) — the bigger Sunday-morning size. Both are dishwasher and microwave safe.

Machine wash cold (max 30°C) on a gentle cycle, no bleach, no dry cleaning. Tumble dry on low or hang to dry. Keep away from open flames and heat sources — it’s polyester fleece.

Machine wash cold, inside-out, on a gentle cycle. No bleach, no dry cleaning. Iron on low heat if needed (avoid the print). Keep away from open flames.

Posters and canvas prints are intended for indoor use — direct sunlight will cause fading over time. Hang them where they get good ambient light but not direct sun for years of vibrant colour.

Hand-washing with mild detergent is best for keeping the print pristine. Dishwasher safe if you’re in a hurry. Avoid abrasive scourers, which can dull the glossy finish.

Bold retro geometric art — clean shapes, warm colour palettes, mid-century-inspired forms, and playful interpretations of nature, animals, and abstract themes. We deliberately steer away from photographic and painterly styles in favour of strong, scalable graphic forms that look as good on a mug as they do on a wall.

Designs are created in-house using AI-assisted generation followed by human curation, naming, and refinement. Every design that makes it onto the shop has been chosen by a real person for visual impact and print quality.

Not currently — we don’t take individual commissions. But if there’s a subject you’d love to see (a particular animal, landscape, or theme), email orders@inksmithery.com — we add new designs every week and your suggestion may inspire one.

No — you can check out as a guest. Creating an account just lets you save a wishlist, see past orders, and re-order without re-entering your address. We use a passwordless magic-link login (we email you a link to click — no password to remember).

All major credit and debit cards (Visa, Mastercard, Amex), processed securely by Stripe. We do not see or store your card details. Apple Pay and Google Pay are coming soon.